Limited Lifetime Warranty Disclaimer
This Limited Lifetime Warranty applies to the physical goods manufactured by KNS Precision, Inc.
What does this Limited Lifetime Warranty cover?
This Limited Lifetime Warranty covers any defects in material or workmanship under intended normal use during the expected lifetime of said product.
What will KNS Precision, Inc do?
KNS Precision, Inc. will repair or replace, at our sole discretion, products or parts of products that we determine to have manufacturing defects.
How long does the coverage last?
The warranty period for physical goods manufactured by KNS Precision, Inc. is the expected lifetime of the product.
The Lifetime Warranty is transferable with the transfer of ownership.
What does this Lifetime Warranty not cover?
This Lifetime Warranty does not cover any problem that is caused by:
-conditions, malfunctions or damage not a result of defects in material or workmanship
-user neglect, misuse, or abuse
-theft or loss
What do you have to do?
To obtain warranty service, you must send an email to KNS Precision, Inc. at the following email address:
info@knsprecisioninc.com
When you send your email, please include the following:
-Product Name/Description
-Date of Purchase or Transfer of Ownership
-Proof of purchase (receipt)
-Where the product was purchased
-Reason for your warranty claim
-Photos of the defective or damaged product
-Your name, telephone number and mailing address
One of our customer service representatives will contact you, within a reasonable time period, to advise you of the most appropriate solution to your claim. We may at our sole discretion require the user to ship the product to us, freight paid for by the buyer, to inspect the product and determine further action.
Returns:
If you are wishing to return a product for any reason outside our Limited Lifetime Warranty, please send the same information as above and substitute your reason for return in place of the reason for warranty claim and photos.
***Be advised we will accept most returns for exchange or replacement as long as the product is new in the original packaging. In these cases you will be responsible for return shipping cost to and from KNS Precision, Inc. If you request a refund for KNS Precision, Inc. products purchased directly through our website and the refund is authorized you will only receive a refund for the product minus a 5% restocking fee and any shipping fees incurred by KNS Precision, Inc.
*** PLEASE NOTE: Any additional shipping fees that are accrued by KNS due to invalid shipping information provided by the customer, will be the customers responsibility.
All Dealer/Distributor Returns will be handled on a case by case basis.